# Examen del Curso (3) - EXAMEN ATC - Devolución de mercadería

### Nombre del servicio

- **Módulo:** Capacitación
- **Servicio:** Examen del Curso

### Contexto funcional

- **¿Cuándo se usa?** Al ingresar a la opción “**Cursos”,** luego **“CAPACITACIÓN ATC (II FASE)”,** luego **“DIA 2 - Devolución de mercadería”** y presionas el boton **“Realiza tu evaluación”.**
- **¿Qué hace?** Muestra las preguntas de la evaluación.
- **Pantallazo de la app:**

[![image.png](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2025-10/scaled-1680-/CDZimage.png)](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2025-10/CDZimage.png)[![image.png](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2025-10/scaled-1680-/JXqimage.png)](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2025-10/JXqimage.png)[![image.png](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2025-10/scaled-1680-/S64image.png)](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2025-10/S64image.png)[ ![image.png](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2025-10/scaled-1680-/USQimage.png)](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2025-10/USQimage.png)[![image.png](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2025-10/scaled-1680-/6f9image.png)](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2025-10/6f9image.png)

[![image.png](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2025-10/scaled-1680-/zlHimage.png)](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2025-10/zlHimage.png)[![image.png](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2025-10/scaled-1680-/inEimage.png)](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2025-10/inEimage.png)[![image.png](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2025-10/scaled-1680-/j4Vimage.png)](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2025-10/j4Vimage.png)

[ ![image.png](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2025-10/scaled-1680-/xcHimage.png)](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2025-10/xcHimage.png)[![image.png](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2025-10/scaled-1680-/P1aimage.png)](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2025-10/P1aimage.png)

### Detalles técnicos

- **Dominio: [`https://qahorario-salida.shalomcontrol.com`](https://qahorario-salida.shalomcontrol.com/)**
- **Endpoint:** `api/curso/examen/preguntas`
- **Método:** `POST`
- **Headers:** `Authorization: Bearer <token>` (no aplica)

**Request ejemplo:**

```json
{
    "examen": "EXAMEN ATC - Devolución de mercadería"
}

```

**Response ejemplo:**

```json
{
    "valor": true,
    "data": [
        {
            "name": "QUESTION-169707",
            "owner": "carmen@shalom.com.pe",
            "creation": "2023-03-15 20:15:44.687368",
            "modified": "2024-03-22 11:58:28.410658",
            "modified_by": "carmen@shalom.com.pe",
            "idx": 0,
            "docstatus": 0,
            "question": "Al generar la nueva orden de servicio, antes de agregar la Descripción de la mercadería, se debe:",
            "question_type": "Single Correct Answer",
            "question_link": "QUESTION-169707",
            "options": [
                {
                    "name": "03fbfc2a54",
                    "owner": "carmen@shalom.com.pe",
                    "creation": "2023-03-15 20:15:44.687368",
                    "modified": "2024-03-22 11:58:28.410658",
                    "modified_by": "carmen@shalom.com.pe",
                    "parent": "QUESTION-169707",
                    "parentfield": "options",
                    "parenttype": "Question",
                    "idx": 2,
                    "docstatus": 0,
                    "option": "Agregar Gestión de mercadería",
                    "is_correct": 0,
                    "doctype": "Options"
                },
                {
                    "name": "0b527eedf4",
                    "owner": "carmen@shalom.com.pe",
                    "creation": "2023-03-15 20:15:44.687368",
                    "modified": "2024-03-22 11:58:28.410658",
                    "modified_by": "carmen@shalom.com.pe",
                    "parent": "QUESTION-169707",
                    "parentfield": "options",
                    "parenttype": "Question",
                    "idx": 3,
                    "docstatus": 0,
                    "option": "Colocar como motivo: DEVOLUCIÓN DE MERCADERÍA ",
                    "is_correct": 0,
                    "doctype": "Options"
                },
                {
                    "name": "487b2a5d6f",
                    "owner": "carmen@shalom.com.pe",
                    "creation": "2023-03-15 20:15:44.687368",
                    "modified": "2024-03-22 11:58:28.410658",
                    "modified_by": "carmen@shalom.com.pe",
                    "parent": "QUESTION-169707",
                    "parentfield": "options",
                    "parenttype": "Question",
                    "idx": 4,
                    "docstatus": 0,
                    "option": "Ingresar el Nro. de orden original.",
                    "is_correct": 0,
                    "doctype": "Options"
                },
                {
                    "name": "ae9c9e9169",
                    "owner": "carmen@shalom.com.pe",
                    "creation": "2023-03-15 20:15:44.687368",
                    "modified": "2024-03-22 11:58:28.410658",
                    "modified_by": "carmen@shalom.com.pe",
                    "parent": "QUESTION-169707",
                    "parentfield": "options",
                    "parenttype": "Question",
                    "idx": 1,
                    "docstatus": 0,
                    "option": "Ir a Servicios Complementarios",
                    "is_correct": 0,
                    "doctype": "Options"
                },
                {
                    "name": "d2f56981d7",
                    "owner": "carmen@shalom.com.pe",
                    "creation": "2023-03-15 20:15:44.687368",
                    "modified": "2024-03-22 11:58:28.410658",
                    "modified_by": "carmen@shalom.com.pe",
                    "parent": "QUESTION-169707",
                    "parentfield": "options",
                    "parenttype": "Question",
                    "idx": 5,
                    "docstatus": 0,
                    "option": "Todas las anteriores",
                    "is_correct": 1,
                    "doctype": "Options"
                }
            ],
            "imagen": ""
        },
        {
            "name": "QUESTION-169709",
            "owner": "carmen@shalom.com.pe",
            "creation": "2023-03-15 20:20:23.773312",
            "modified": "2024-12-11 17:43:43.135381",
            "modified_by": "carmen@shalom.com.pe",
            "idx": 0,
            "docstatus": 0,
            "question": "Si el envío aparece en el sistema como desembarcado en oficina:",
            "question_type": "Single Correct Answer",
            "question_link": "QUESTION-169709",
            "options": [
                {
                    "name": "32d9436947",
                    "owner": "carmen@shalom.com.pe",
                    "creation": "2023-03-15 20:20:23.773312",
                    "modified": "2024-12-11 17:43:43.135381",
                    "modified_by": "carmen@shalom.com.pe",
                    "parent": "QUESTION-169709",
                    "parentfield": "options",
                    "parenttype": "Question",
                    "idx": 1,
                    "docstatus": 0,
                    "option": "No se podrá efectuar el proceso hasta que llegue a su destino.",
                    "is_correct": 0,
                    "doctype": "Options"
                },
                {
                    "name": "65a25000c3",
                    "owner": "carmen@shalom.com.pe",
                    "creation": "2023-03-15 20:20:23.773312",
                    "modified": "2024-12-11 17:43:43.135381",
                    "modified_by": "carmen@shalom.com.pe",
                    "parent": "QUESTION-169709",
                    "parentfield": "options",
                    "parenttype": "Question",
                    "idx": 4,
                    "docstatus": 0,
                    "option": "Debe estar en ruta para proceder a la devolución.",
                    "is_correct": 0,
                    "doctype": "Options"
                },
                {
                    "name": "b19c9f1070",
                    "owner": "carmen@shalom.com.pe",
                    "creation": "2023-03-15 20:20:23.773312",
                    "modified": "2024-12-11 17:43:43.135381",
                    "modified_by": "carmen@shalom.com.pe",
                    "parent": "QUESTION-169709",
                    "parentfield": "options",
                    "parenttype": "Question",
                    "idx": 3,
                    "docstatus": 0,
                    "option": "Informar al cliente que debe cancelar el primer envío.",
                    "is_correct": 0,
                    "doctype": "Options"
                },
                {
                    "name": "ca0cc608c8",
                    "owner": "carmen@shalom.com.pe",
                    "creation": "2023-03-15 20:20:23.773312",
                    "modified": "2024-12-11 17:43:43.135381",
                    "modified_by": "carmen@shalom.com.pe",
                    "parent": "QUESTION-169709",
                    "parentfield": "options",
                    "parenttype": "Question",
                    "idx": 2,
                    "docstatus": 0,
                    "option": "Se puede realizar el proceso.",
                    "is_correct": 1,
                    "doctype": "Options"
                }
            ],
            "imagen": ""
        },
        {
            "name": "QUESTION-169706",
            "owner": "carmen@shalom.com.pe",
            "creation": "2023-03-15 20:14:38.615846",
            "modified": "2024-12-11 17:41:26.545274",
            "modified_by": "carmen@shalom.com.pe",
            "idx": 0,
            "docstatus": 0,
            "question": "No se podrá realizar la devolución de la mercadería si el envío se encuentra en origen o en ruta:",
            "question_type": "Single Correct Answer",
            "question_link": "QUESTION-169706",
            "options": [
                {
                    "name": "8c8b72189a",
                    "owner": "carmen@shalom.com.pe",
                    "creation": "2023-03-15 20:14:38.615846",
                    "modified": "2024-12-11 17:41:26.545274",
                    "modified_by": "carmen@shalom.com.pe",
                    "parent": "QUESTION-169706",
                    "parentfield": "options",
                    "parenttype": "Question",
                    "idx": 2,
                    "docstatus": 0,
                    "option": "Falso",
                    "is_correct": 0,
                    "doctype": "Options"
                },
                {
                    "name": "c3439f226d",
                    "owner": "carmen@shalom.com.pe",
                    "creation": "2023-03-15 20:14:38.615846",
                    "modified": "2024-12-11 17:41:26.545274",
                    "modified_by": "carmen@shalom.com.pe",
                    "parent": "QUESTION-169706",
                    "parentfield": "options",
                    "parenttype": "Question",
                    "idx": 1,
                    "docstatus": 0,
                    "option": "Verdadero",
                    "is_correct": 1,
                    "doctype": "Options"
                }
            ],
            "imagen": ""
        },
        {
            "name": "QUESTION-169705",
            "owner": "carmen@shalom.com.pe",
            "creation": "2023-03-15 20:13:48.456012",
            "modified": "2024-03-22 10:32:01.931986",
            "modified_by": "carmen@shalom.com.pe",
            "idx": 0,
            "docstatus": 0,
            "question": "El proceso de devolución de mercadería sirve para retornar la mercadería al origen y solo lo puede solicitar el Remitente:",
            "question_type": "Single Correct Answer",
            "question_link": "QUESTION-169705",
            "options": [
                {
                    "name": "4d4619fd71",
                    "owner": "carmen@shalom.com.pe",
                    "creation": "2023-03-15 20:13:48.456012",
                    "modified": "2024-03-22 10:32:01.931986",
                    "modified_by": "carmen@shalom.com.pe",
                    "parent": "QUESTION-169705",
                    "parentfield": "options",
                    "parenttype": "Question",
                    "idx": 1,
                    "docstatus": 0,
                    "option": "Verdadero",
                    "is_correct": 1,
                    "doctype": "Options"
                },
                {
                    "name": "a709967232",
                    "owner": "carmen@shalom.com.pe",
                    "creation": "2023-03-15 20:13:48.456012",
                    "modified": "2024-03-22 10:32:01.931986",
                    "modified_by": "carmen@shalom.com.pe",
                    "parent": "QUESTION-169705",
                    "parentfield": "options",
                    "parenttype": "Question",
                    "idx": 2,
                    "docstatus": 0,
                    "option": "Falso",
                    "is_correct": 0,
                    "doctype": "Options"
                }
            ],
            "imagen": ""
        },
        {
            "name": "QUESTION-169708",
            "owner": "carmen@shalom.com.pe",
            "creation": "2023-03-15 20:18:21.618081",
            "modified": "2024-03-22 12:12:13.444662",
            "modified_by": "carmen@shalom.com.pe",
            "idx": 0,
            "docstatus": 0,
            "question": "Si la orden inicial no estuviera cancelada, al colocar en la nueva orden el Nro. de orden original:",
            "question_type": "Single Correct Answer",
            "question_link": "QUESTION-169708",
            "options": [
                {
                    "name": "873c4fbb4f",
                    "owner": "carmen@shalom.com.pe",
                    "creation": "2023-03-15 20:18:21.618081",
                    "modified": "2024-03-22 12:12:13.444662",
                    "modified_by": "carmen@shalom.com.pe",
                    "parent": "QUESTION-169708",
                    "parentfield": "options",
                    "parenttype": "Question",
                    "idx": 1,
                    "docstatus": 0,
                    "option": "El costo de la OS inicial aparecerá como costo cero.",
                    "is_correct": 0,
                    "doctype": "Options"
                },
                {
                    "name": "99d0f1adf4",
                    "owner": "carmen@shalom.com.pe",
                    "creation": "2023-03-15 20:18:21.618081",
                    "modified": "2024-03-22 12:12:13.444662",
                    "modified_by": "carmen@shalom.com.pe",
                    "parent": "QUESTION-169708",
                    "parentfield": "options",
                    "parenttype": "Question",
                    "idx": 3,
                    "docstatus": 0,
                    "option": "El costo de la OS inicial aparecerá de forma automática.",
                    "is_correct": 1,
                    "doctype": "Options"
                },
                {
                    "name": "c0256f44e7",
                    "owner": "carmen@shalom.com.pe",
                    "creation": "2023-03-15 20:18:21.618081",
                    "modified": "2024-03-22 12:12:13.444662",
                    "modified_by": "carmen@shalom.com.pe",
                    "parent": "QUESTION-169708",
                    "parentfield": "options",
                    "parenttype": "Question",
                    "idx": 2,
                    "docstatus": 0,
                    "option": "El costo de la OS inicial deberá ingresarse manualmente.",
                    "is_correct": 0,
                    "doctype": "Options"
                },
                {
                    "name": "d175f141eb",
                    "owner": "carmen@shalom.com.pe",
                    "creation": "2023-03-15 20:18:21.618081",
                    "modified": "2024-03-22 12:12:13.444662",
                    "modified_by": "carmen@shalom.com.pe",
                    "parent": "QUESTION-169708",
                    "parentfield": "options",
                    "parenttype": "Question",
                    "idx": 4,
                    "docstatus": 0,
                    "option": "El costo de la OS inicial deberá ingresarse como costo cero.",
                    "is_correct": 0,
                    "doctype": "Options"
                }
            ],
            "imagen": ""
        }
    ]
}

```

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**DOCUMENTACION DEL SERVICIO:** [https://shalom-documentation.shalomcontrol.com/books/doc-servicios-app-shalom-familia/page/examen-del-curso-1-2-3-examen-atc-agregar-contacto-preguntas](https://shalom-documentation.shalomcontrol.com/books/doc-servicios-app-shalom-familia/page/examen-del-curso-1-2-3-examen-atc-agregar-contacto-preguntas)