# 5. Flujo #### **5.0 Precondiciones** - Tener creado la programación: [https://shalom-documentation.shalomcontrol.com/books/transportes/chapter/programacion](https://shalom-documentation.shalomcontrol.com/books/transportes/chapter/programacion) #### **5.1 Crear un registro** ##### **5.1.1 Desde el app** Ir a Opciones / Demora [![image.png](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/scaled-1680-/NOGimage.png)](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/NOGimage.png) Completar los campos obligatorios [![image.png](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/scaled-1680-/vgHimage.png)](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/vgHimage.png) Dar clic en "Inicio" [![image.png](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/scaled-1680-/9Qwimage.png)](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/9Qwimage.png)[ ![image.png](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/scaled-1680-/Y8Dimage.png)](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/Y8Dimage.png) Dar clic en "Fin" [![image.png](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/scaled-1680-/lmeimage.png) ](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/lmeimage.png)[![image.png](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/scaled-1680-/RXEimage.png)](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/RXEimage.png) Verificar la demora registrada (Estado: PENDIENTE) - En el app [![image.png](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/scaled-1680-/FE4image.png)](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/FE4image.png) - En monitoreo [![image.png](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/scaled-1680-/b57image.png)](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/b57image.png) ##### **5.1.2 Desde empresarial** Ir a "Agregar Incidencia" [![image.png](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/scaled-1680-/lOcimage.png)](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/lOcimage.png) Digitar el ID de la programación [![image.png](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/scaled-1680-/3dpimage.png)](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/3dpimage.png) Llenar los campos obligatorios [![image.png](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/scaled-1680-/0mqimage.png)](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/0mqimage.png) [![image.png](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/scaled-1680-/NvFimage.png)](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/NvFimage.png) [![image.png](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/scaled-1680-/GaCimage.png)](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/GaCimage.png) Verificar la demora registrada (Estado: VALIDO) - En el app [![image.png](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/scaled-1680-/ZbHimage.png)](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/ZbHimage.png) - En monitoreo [![image.png](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/scaled-1680-/Ytqimage.png)](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/Ytqimage.png) #### **5.2 Cambiar estado de un registro** Puede pasar a estado “Válido o Inválido” **[![image.png](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-02/scaled-1680-/RYkimage.png)](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-02/RYkimage.png)** ##### **5.2.1 Estado: VALIDO** Hacer clic en el chec [![image.png](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-02/scaled-1680-/9hmimage.png)](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-02/9hmimage.png) [![image.png](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-02/scaled-1680-/Uedimage.png)](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-02/Uedimage.png) [![image.png](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-02/scaled-1680-/yosimage.png)](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-02/yosimage.png) ##### **5.2.2 Estado: INVALIDO** Hacer clic en el aspa [![image.png](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-02/scaled-1680-/j0timage.png)](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-02/j0timage.png) Elegir el motivo [![image.png](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-02/scaled-1680-/9Yfimage.png)](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-02/9Yfimage.png) Hacer clic en "Guardar" [![image.png](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-02/scaled-1680-/MLLimage.png) ](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-02/MLLimage.png)[![image.png](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-02/scaled-1680-/5kNimage.png)](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-02/5kNimage.png) [![image.png](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-02/scaled-1680-/ISRimage.png)](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-02/ISRimage.png) ##### **5.2.3 Estado: PENDIENTE** Hacer clic en "Revertir estado" → esta funcionalidad se realiza más cuando quieres volver de valido o invalido [![image.png](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/scaled-1680-/d7simage.png)](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/d7simage.png) [![image.png](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/scaled-1680-/03aimage.png)](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/03aimage.png) [![image.png](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/scaled-1680-/ycjimage.png)](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/ycjimage.png) [![image.png](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/scaled-1680-/wgximage.png)](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/wgximage.png) #### **5.3 Eliminar un registro** Deslizar la demora a la izquierda [![image.png](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/scaled-1680-/4BUimage.png)](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/4BUimage.png) Hacer clic en "Eliminar" [![image.png](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/scaled-1680-/h10image.png)](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/h10image.png) - Cuando se puede → desaparece [![image.png](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/scaled-1680-/qHNimage.png)](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/qHNimage.png) - Cuando no se puede → sale alerta [ ](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-02/63qimage.png)[![image.png](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/scaled-1680-/vhdimage.png)](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/vhdimage.png) #### **5.4 Otras acciones desde monitoreo** ##### **5.4.1 Reponsable** Clic en "Responsable" [![image.png](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/scaled-1680-/gsLimage.png)](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/gsLimage.png) Seleccionar una opción [![image.png](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/scaled-1680-/dcJimage.png)](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/dcJimage.png) Clic en "Guardar" [![image.png](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/scaled-1680-/Y41image.png)](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/Y41image.png) [![image.png](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/scaled-1680-/bNGimage.png)](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/bNGimage.png) [![image.png](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/scaled-1680-/CvRimage.png)](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/CvRimage.png) ##### **5.4.2 Revalidación** Clic en "Revalidación" [![image.png](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/scaled-1680-/yZaimage.png)](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/yZaimage.png) Ingresar el nuevo inicio y fin corregido [![image.png](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/scaled-1680-/CcMimage.png)](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/CcMimage.png) Clic en "Guardar" [![image.png](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/scaled-1680-/LtJimage.png)](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/LtJimage.png) [![image.png](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/scaled-1680-/QKsimage.png)](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/QKsimage.png) [![image.png](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/scaled-1680-/1nVimage.png)](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/1nVimage.png) ##### **5.4.3 Comentario** Clic en "Comentario" [![image.png](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/scaled-1680-/nMLimage.png)](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/nMLimage.png) Digitar el comentario [![image.png](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/scaled-1680-/7Jtimage.png)](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/7Jtimage.png) Clic en "Guardar" [![image.png](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/scaled-1680-/enkimage.png)](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/enkimage.png) [![image.png](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/scaled-1680-/s9Eimage.png)](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/s9Eimage.png) [![image.png](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/scaled-1680-/Hdwimage.png)](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/Hdwimage.png) ##### **5.4.4 Historial de estados** Hacer clic en "Historial de estados" [![image.png](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/scaled-1680-/Cj7image.png)](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/Cj7image.png) Ver los cambios realizados respecto al estado en la demora y gasto si tiene vinculado [![image.png](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/scaled-1680-/5JLimage.png)](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/5JLimage.png) ##### **5.4.5 Estado gasto** Hacer clic en "Estado gasto" [![image.png](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/scaled-1680-/bBYimage.png)](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/bBYimage.png) Seleccionar al estado que se le colocara [![image.png](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/scaled-1680-/5J2image.png)](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/5J2image.png) **El proceso de actualización de las acciones es el mismo con diferencia que cuando se ingresa se tiene el valor ingresado anteriormente y con el boton "Actualizar"** [![image.png](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/scaled-1680-/5tFimage.png)](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/5tFimage.png) #### **5.5 Uso de filtros** - **Desde:** Fecha inicio para el rango de fechas respecto a la creación de la demora - **Hasta:** Fecha fin para el rango de fechas respecto a la creación de la demora - **Ruta:** Ruta madre que se este usando en la programación que fue registrado la demora - **Tipo de incidencia:** Los tipos de demoras que tenemos - **Incidencia:** Son los motivos de las demoras segun el tipo de incidencia que se seleccione - **ID Ruta:** Se ingresa el ID de la programación - ID de ida → busca demoras de la ida y retorno si tuviese - ID de retorno → busca demoras solo del retorno - **Estado:** Es el estado que tiene la demora - **Estado Gasto:** Es el estado que tienen los gastos vinculados a una demora - **Con Información:** Solo se activa con el estado gasto "Pendiente" - Si → gasto que ha sido editado almenos una vez - No → gasto que no ha sido editado ni una vez Todos los filtros se pueden usar en combinación [![image.png](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/scaled-1680-/ahrimage.png)](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/ahrimage.png) #### **5.5 Información de iconos** **Icono ojito** - Muestra la fecha y placa(s) de la programación [![image.png](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/scaled-1680-/NnBimage.png)](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/NnBimage.png) **Icono foto** - Muestra el adjunto de la demora - Muestra el adjunto y detalle del gasto vinculado si tuviese [![image.png](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/scaled-1680-/Pqnimage.png)](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/Pqnimage.png) **Icono mensaje** - Muestra la observación de la demora [![image.png](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/scaled-1680-/NBsimage.png)](https://shalom-documentation.shalomcontrol.com/uploads/images/gallery/2026-03/NBsimage.png)